Customer co-creation: the village that redesigned its own harbour
What happens when the people who use the harbour every day get the pens.
How to “innovate again” when the first attempt went sideways
Second attempts fail differently. Here is how to make that useful.
Simple systems for innovation: why your process has too many steps
Every team we visit has a process diagram. Almost none of them use it. The problem is not discipline — the diagram was designed for reporting, not for making. Here is the three-step version that survives contact with a Tuesday.
Half the nation had an idea. Here’s what happened to the trucks and the bikes.
In 2015 a national innovation project invited half the population to solve one logistics problem. The winning idea came from a school class.